Work organization: 6 major issues
The pandemic has driven many companies to rethink their working methods, management and processes. New measures are being implemented, upending established ways of interacting and working together. Post-lockdown recovery won’t mean a return to normalcy since physical contact and the staff traffic will have to be limited. This context gives rise to 6 major considerations.
Companies are responsible for keeping their staff both safe and in good spirits. As such, they must assess occupational risks and implement preventive measures. The Single-Risk Assessment Document (DUER) is a reference framework for this. The National Association of HRDs (ANDRH) provides an example of the DUER updated to reflect the impact of Covid-19. Working closely with staff representatives and occupational health services is now more important than ever. Employee protection will undoubtedly be a priority in the upcoming months.
“The current situation leads us to reconsider Maslow’s pyramid, but with a change of prism. The immediate priority is to satisfy primary needs: ensuring employee safety.”
Katia Bourgeais Crémel,
Directrice Marketing et Communication, ISS France
The pandemic has led to an explosion in teleworking. Even companies that never offered their employees this option have had to introduce it, sometimes very quickly. According to a survey by ANDRH, 95% of HR directors reported that teleworking has been implemented at their firms. This approach is expected to continue beyond the end of the final lockdown. Some experts believe that remote work will rise significantly and others say it could become the new norm for salaried employees.
of HR directors reported that teleworking has been implemented at their firms.
“We have a very important duty. We must do our utmost to ensure employee safety and peace of mind. I think that for our businesses, the most challenging things still lie ahead of us.”
DET, Axa France Workplace
Magazine, “Les DET sur le front”, April 2020
The pandemic has also made it harder for teams to work together. It can be more difficult to interact and address substantial issues over videoconference. Workshops and brainstorming sessions are also much more effective when people are face-to-face. It is up to companies to introduce innovative tools designed to facilitate teamwork. IT departments can help implement new solutions.
According to a Malakoff Médéric study, 49% of employees believe that a good workplace atmosphere and positive relationships between colleagues play the greatest role in achieving a good workplace ambiance. But Covid-19 has made informal interactions such as lunches and coffee breaks with colleagues impossible. Physical distancing is also a must: no more hugging or shaking hands! New forms of interaction based on different practices will have to be found.
One of the biggest issues the current situation raises is productivity. While several studies have shown that teleworking increases productivity, the context doesn’t really lend itself to proper concentration. Management and communications teams will play a key role in helping employees get through this situation. Employees need to feel supported.
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